Connor Campbell
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Latest activity by Connor Campbell
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Connor Campbell created an article,
Understanding and Navigating Company's Internal Systems and Portals
Maximizing the Use of Our Digital ResourcesAs part of our team, you have access to various internal systems and portals that are integral to your daily operations. This guide is designed to help yo...
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Connor Campbell created an article,
Setting Up Your Workstation: Steps to Follow for Remote and In-Office Setups
Setting Up Your Home or Office WorkspaceSelecting Your WorkspaceFor Remote Employees: Choosing a Quiet, Well-lit Area in Your Home Selecting the right spot in your home is key for productivity. Cho...
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Connor Campbell created an article,
Comprehensive Parental Leave Policy
Nurturing Your Family's Future While Growing With Us Duration and Types of Parental LeaveFor Birthing Parents:Birth: 6 months of fully paid leave.C-Section Birth: 7 months of fully paid leave, ackn...
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Connor Campbell created an article,
Procedures and Policies for Unpaid Leave
Navigating Unpaid Leave OptionsThere are circumstances where you might need to take time off without pay. [Company Name]’s unpaid leave policy is designed to provide you with flexibility while main...
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Connor Campbell created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Connor Campbell created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Connor Campbell created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Connor Campbell created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Connor Campbell created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Connor Campbell created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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